Houston Methodist

Houston Methodist reduces documentation time by 40% and sees +1.3 voluntary visits per clinician per day

Houston Methodist reduces documentation time by 40% and sees +1.3 voluntary visits per clinician per day

Houston Methodist is one of the nation’s leading health systems and academic medical centers. With nine hospitals throughout Greater Houston and approximately 35,000 employees, the health system recorded more than 2.4 million outpatient visits and more than 151,000 admissions in 2025.

Houston Methodist is one of the nation’s leading health systems and academic medical centers. With nine hospitals throughout Greater Houston and approximately 35,000 employees, the health system recorded more than 2.4 million outpatient visits and more than 151,000 admissions in 2025.

9

Hospitals across Greater Houston

9

Hospitals across Greater Houston

35,000

Employees

35,000

Employees

Houston Methodist

Following a broad evaluation of multiple leading ambient AI technologies, Houston Methodist selected Ambience after measuring strong clinician adoption and measurable improvements in efficiency, experience and care delivery. Building on a phased ambulatory deployment, the health system expanded the platform to emergency and inpatient settings to support clinicians and nurses with documentation and clinical workflows.

Following a broad evaluation of multiple leading ambient AI technologies, Houston Methodist selected Ambience after measuring strong clinician adoption and measurable improvements in efficiency, experience and care delivery. Building on a phased ambulatory deployment, the health system expanded the platform to emergency and inpatient settings to support clinicians and nurses with documentation and clinical workflows.

Clinician Productivity and Efficiency

40%

Reduction in documentation time

40%

Reduction in documentation time

33%

Reduction in after-hours “pajama time”

33%

Reduction in after-hours “pajama time”

13%

Decrease in time to close encounters

13%

Decrease in time to close encounters

+1.3

Voluntary visits per clinician per day

+1.3

Voluntary visits per clinician per day

Clinician Adoption and Patient Experience

80%

Of patient visits utilize Ambience across different specialties

80%

Of patient visits utilize Ambience across different specialties

27%

Increase in patient face time

27%

Increase in patient face time

HEALTHCARE AI PIONEERS

Building Trust in Healthcare AI at Houston Methodist

In conversation with Dr. Jordan Dale

October 5, 2026 · 43 min listen · Strategy & governance

Healthcare AI Pioneers with Jesse Pines, MD

Independent voices. Real-world healthcare AI.

HEALTHCARE AI PIONEERS

Building Trust in Healthcare AI at Houston Methodist

In conversation with Dr. Jordan Dale

October 5, 2026 · 43 min listen · Strategy & governance

Healthcare AI Pioneers with Jesse Pines, MD

Independent voices. Real-world healthcare AI.

HEALTHCARE AI PIONEERS

Building Trust in Healthcare AI at Houston Methodist

In conversation with Dr. Jordan Dale

October 5, 2026 · 43 min listen · Strategy & governance

Healthcare AI Pioneers with Jesse Pines, MD

Independent voices. Real-world healthcare AI.

Hear from the team at Houston Methodist
Our goal was to adopt an ambient AI solution that could scale across primary, specialty and subspecialty care, covering ambulatory, emergency, and inpatient settings. Ambience took on the challenge of our complex specialty needs and extended its platform to our emergency and hospital medicine teams. As a result, our clinicians can complete documentation with system-wide context more efficiently while dedicating more attention to our patients.

Dr. Jordan Dale

Chief Medical Information Officer and Chief Health AI Officer, Houston Methodist

Dr. Jordan Dale
With sustained utilization across our clinicians, adopting ambient AI technology has been highly impactful, allowing the chart to work for the physician rather than the physician working for the chart. Seeing the joy our physicians express when they can focus fully on their patients has been remarkable.

Roberta Schwartz

Executive Vice President and Chief Innovation Officer, Houston Methodist

Roberta Schwartz