Inside Cleveland Clinic and John Muir Health's Approach to Ambient AI
AMIA Webinar
February 27, 2025
As health systems grow, clinical informatics leaders play a critical role in selecting and deploying AI solutions that enhance documentation, coding accuracy, and clinician workflows. Ambient AI technology holds immense potential—but how do you evaluate these tools for specialty-specific needs, adoption at scale, and real ROI, and how do you scale these tools across large, complex, and diverse health systems?
Join Dr. Ray Chen, Head of Clinical AI at Ambience Healthcare, as he moderates a discussion with Dr. Eric Boose, ACMIO at Cleveland Clinic, and Helen Lu, Clinical Director of Informatics & Analytics at John Muir Health. This session will explore the key considerations for deploying ambient listening solutions, lessons learned from clinician adoption, and strategies to ensure AI-driven documentation aligns with broader informatics and operational goals.In this webinar, you'll learn:
- How specialty-tuned, coding-aware AI impacts clinical documentation
- Key evaluation criteria for ambient listening technologies
- Strategies for driving clinician adoption and scaling AI across health systems
Speakers
- Dr. Eric Boose, Associate CMIO, Cleveland Clinic
- Helen Lu, FNP-BC, Clinical Director of Informatics & Analytics, John Muir Health
- Moderator: Dr. Ray Chen, Head of Clinical AI, Ambience Healthcare